Thaison Palace Hotel - Hanoi21.03076, 105.8549
According to guest reviews, the hotel has been rated as Best Family Hotels in Vietnam
A 25-minute walk from Ho Chi Minh Mausoleum, Thaison Palace Hotel is a 3-star charming property offering a quiet accommodation. The hotel was opened in 2010, renovated in 2012 and is housed in a 9-storey building.
The city center is 10 minute walking distance from the hotel. Thaison Palace Hotel boasts a convenient location close to a cathedral, a mausoleum and a chapel.
Restaurants, entertainment venues and cafés are set close to the property.
Thaison Palace Hotel is placed within a 30-minute drive from Noibai International airport.
Thaison Palace Hotel offers rooms with a soothing interior, climate control, a safe, a wardrobe, high ceiling and a stereo system. Some rooms overlook the sea. Guests can make use of a shower, a hairdryer and terry bathrobes.
Eat & Drink
Every morning a complimentary continental breakfast is served. The onsite restaurant specializes in Chinese cuisine. There is an onsite Snack bar to relax in. A variety of dishes are served in Namaste Hanoi and Green Tangerine, which are 5 minutes’ walk away.
Limousine, bicycle and car rental services are available on site.
The hotel offers steam baths, facials and massage for relaxation and refreshment.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.
Year renovated: 2012. Number of floors: 9. Number of rooms: 35.
Free Wi-Fi in rooms
24-hour room service
Poolside snack bar
Paid airport shuttle
- Paid airport shuttle
- 24-hour room service
- Car rental
- Bicycle rental
- Tours/Ticket assistance
- Limousine service
- Wake up service
- Shoe shine service
- Bell staff/Porter
- Continental breakfast
- Restaurant buffet
- Poolside snack bar
- Business centre
- Secretarial service
- Video games
Spa & Leisure
- Leisure/ TV room
- Steam bath
- City view
- Free Wi-Fi in rooms
- Air conditioning
- Individual heating
- In-room safe
- Sitting area
- Dressing area
- Tea and coffee facilities
- Turndown service
- In-room desk
- Ironing facilities
- Rollaway beds
- In-room sink
- Separate tub and shower
- Grecian tub
- Hair dryer
- Washing machine
- Room toiletries
- Lighted makeup mirror
- Bathroom telephone
- Down/Feather pillows
- Cable/ Satellite television
- In-room computer
- Paid films
- DVD player
- Direct dial telephone
- Mobile phone charger
- Plug adaptor
- AM/FM alarm clock
- Carpeted floor
- City landmarks
Rating by category:
dirty, noise, unprofessional.
Terrible breakfast. Some annoying guys trying to sell halong bay packages all the time, bothering us a lot.
we could not fault this hotel,all the staff where very friendly and helpful
The staff at the Thai Son is so helpful, friendly and good natured. They work long shifts but are always pleasant and ready to help you with your needs. There is one fellow there (opens the door) who seems to always be there and he always is smiling--amazing. Most everyone speaks passable English which is helpful. It was cold outside but the welcome and feeling inside was warm.
Our room was on the top floor. Seemed like they hadn't quite finished the decoration. The towels and bath mat were clean but they were never really white. The laundry the hotel uses could get acquainted with oxygen bleach. Bathroom is serviceable but tiny--would not suit larger people.
to much went wrong starting from them not having a room for us when we arrived and then admitting they lied to us and didn't tell us prior to us arriving that there would be no room for us in case we decided to stay somewhere else. It all went downhill from there.
This was the most perfect hotel we’ve ever stayed in during 3 weeks in Vietnam. Everything here was perfect. The staff was very welcoming and attentive. Good location, free internet, spacious and comfortable room with a king sized bed. Breakfast was fabulous. Staff recommended us a trip to Halong Bay with Golden Lotus and it was really excellent. If you visit Vietnam, you should do to Halong Bay with this boat. Highly recommend to you. We will certainly stay there again.
We found this hotel perfect so we do not have any problems with this lovely hotel.
Location is good. Staff is friendly.
The elevator did not smell good. The cleanness of the room is ok, but not great (esp. restroom). When we checked out, the staff said that we ate the snack, but we didn't. It was missing when we checked in. Both the hotel room and the lobby/breakfast room are a little too compact.
The hotel was amazing for the price we paid. Room was very spaciuos, clean and full of facilities such as: Flat TV, modern air-con, sofa, hot shower... Also the staff were absolutely the best staff member i have ever met at many hotels. Great hotel, i def plan to come back there again! I liked that there seemed to be a lot of younger people at hotel. We booked their trip to Halong Bay on Golden Lotus Cruise for 2 days and 1 night. The boat was really good and the sea food were excellent and we highly recommend it too.
Problems with function of flushing in toilet for the first day but quickly fixed it. Good service.
Clean rooms and strategic location. Value for money stay with pretty decent breakfast included. Friendly and helpful staff, too.
Great hotel and our group stay at this hotel for big group. Nice was so nice, clean and attractive. Lovely and lovely
Lovely and lovely
We like this hotel and we will come back. This hotel is in a superb location, only 4 mins walk to Hoan Kiem lake, shopping center and the night market. Only 3 mins walk to Hanoi Opera House. The staff are very friendly and helpful, and the view from our room was impressive. I thought the location was the big selling point of the hotel, and that's why I stayed there. Price-wise it was good, room decor was OK - increased to excellent I thought for the bathroom - and facilities in the hotel were also very good, including breakfast.
Wifi was slow for sometimes and only 1 guy working in day reception spoke English not so well.
We can give this 10/10 for this hotel as they has just been upgraded alot after half a year running. Now evrything was perfect. Nice manager from Singapore and he was so helpful. All other staff were very friendly and very professional. Breakfast now was very good but the seats were still not enough. Room was large and clean. Tv and Air-con were both good.
Seating not enough in restaurant.
We used this hotel for just 2 nights and very satisfied. We were luckily upgraded to a deluxe room without extra charge. The room was high floor and very quiet so we could sleep well.The location is excellent - close to many shopping centers and bus station. Furthermore, the staff were friendly and professional, doing their best to accommodate all requests. I would recommend all those staying at the Thaison 1 hotel to have the excellent breakfast. The rooms were well furnished. All in all an excellent hotel.
The guy seemed to be pushy with us to book their trip and finally we book the trip to Sapa with good quality.
Hotel staff always attentive and helpful. I would stay here again (just not on the street side of the hotel on the lower levels as traffic can become too loud).
The exercise of selling tours before we could even get to our room, after a long flight and commute from the airport it'd be nice to be able to check in first and then worry about booking tours. Wifi was a bit 'hit and miss', but worked fine the later part of our stay
large comfortable bed
there was no hot water or at least we were not informed of how to turn on the hot water , had cold showers and checked out the next morning.